Janet
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I want to shop. How do I start?
If you have not utilized our online grocery delivery service before, simply visit the Safeway Grocery Delivery site and create an account. If you already have a Safeway Grocery Delivery account, ju...
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Do you deliver to my area?
We offer delivery in many major U.S. cities and suburbs. To find out if we deliver to your area, enter your zip code on the "Sign In / Register" page.
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What is your 100% Satisfaction Guarantee?
If you are not completely satisfied with any item, either return it with your driver or call Safeway Customer Support at 1-877-505-4040 for a refund or credit. Safeway will issue a credit to the ca...
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Why should I shop for groceries online?
The primary benefit is convenience, which can be different for everyone. Families with small children like the service because it gives them more time to spend together doing other things. Shopper...
Should I tip my driver?
No, our drivers do not accept tips but they do appreciate your gratitude.
What is the home delivery fee?
Regular home delivery rates in most areas are $9.95 on purchases of $150 or more (excluding applicable tax, delivery fee, fuel surcharge, bottle deposits and bag fees where applicable) and $12.95 o...
How much is the delivery fee on my first order?
If you are a new customer, you get FREE delivery on your first order. Simply enter the Promo Code: FREE at checkout. You may also qualify for FREE or discounted delivery fees on subsequent orders. ...
Is there a minimum order amount?
Yes, a $30 minimum purchase amount (excluding applicable tax, delivery fee, fuel surcharge, bottle deposits and bag fees where applicable) is required to process and deliver your order.
Can I make changes to a submitted order?
Yes, just sign in and click "My Orders" at the top of the page and follow the easy instructions for changing your order. You can change your order up until 3:00 am if your delivery window is betwee...
Can I get delivery the same day?
Yes, we have Same Day Delivery most days. Submit your order by 8:30 am for delivery between 4:00 pm and 10:00 pm. For earlier Same Day Delivery, between 9:00 am and 3:00 pm, submit your order by 3:...